SPECIFIC SHIPPING INFORMATION SHIPPING AND PRODUCTION TIME The average production time is 30-45 days. If there are alterations that need to be made per your request additional time may be needed. Please contact the office if your mount is needed on a specific date and we will do everything in our power to accommodate you. Please note that each mount is custom made to your specifications and therefore we cannot honor cancellations after 24 hours of placing the order. We will do everything we can to make sure that you are a happy and return customer. INTERNATIONAL SHIPPING Due to fluctuating global fuel prices which affects shipping rates to certain areas, the TOTAL COST which will include PRICE OF PRODUCT, CRATING AND INSURANCE and SHIPPING COST, will be given after we contact you to complete the order. Therefore the online checkout process will only include the PRODUCT COST, CRATING AND INSURANCE COST at the time of checkout. Once we contact you (usually within 24 hours) we will provide you with the TOTAL COST, which will now include the exact SHIPPING RATE. ALASKA, HAWAII and PUERTO RICO Due to fluctuating global fuel prices which affects shipping rates to certain areas the TOTAL COST which will include PRICE OF PRODUCT, CRATING AND INSURANCE and SHIPPING COST, will be given after we contact you to complete the order. Therefore the online checkout process will only include the PRODUCT COST, CRATING AND INSURANCE COST at the time of checkout. Once we contact you (usually within 24 hours) we will provide you with the TOTAL COST, that will now include the exact SHIPPING RATE. ANY ORDER CONTAINING A FISH MOUNT OVER 100 INCHES Due to the share size of the product and crate that will will be shipped we will negotiate the best possible SHIPPING RATE on your behalf. Therefore the TOTAL COST which will include PRICE OF PRODUCT, CRATING AND INSURANCE and SHIPPING COST, will be given after we contact you to complete the order. As a result the online order process will only include the PRODUCT COST, CRATING AND INSURANCE COST at the time of checkout. Once we contact you (usually within 24 hours) we will provide you with the TOTAL COST, which will now include the SHIPPING RATE. IN STORE PICK UP If you decide to pick your product up from our facility in Pompano Beach, Florida. after the order was placed, or if you decide to change your shipping preferences after the checkout process, please contact us as soon as possible to request this change. If you have any other questions or concerns about your order or shipping. Please feel free to contact us as [email protected] by calling 954.942.1417.